Rapid Maintenance

The answers to basement water problems

No one knows sump pumps better than we do, no other company is better equipped to provide the specialized parts and service you may need.

      847-882-9590  24 hour Tech Support

Rapid Mainenance Testimonials

I would like to let you know how much peace of mind you have given me since you installed the Basement Watchdog Backup Pump. Considering the problems we had previously encountered we were not sure it this was worth doing - now we wish we had done this sooner. ………Whenever there was need for service you are always so gracious and helpful to come out to our home as soon as possible or patiently instruct me on the phone as to what to do if the problem is a minor one •. Sometimes I have requested a general maintenance checkup and even though you may not think it necessary since all is working well, nevertheless you come out anyway and give the unit a thorough check. In the world we live in today it is comforting, especially for a 73 year old woman like myself, to know that there are companies and owners like yourself Jim. You have professional integrity and extend kindness and honesty to your customers. Thank you Jim - it's a pleasure to know you.


Rosemary V. ,   Mount Prospect

Your technical support is the best we have ever experienced.  It is such peace of mind to know you can help us over the phone without the "unnecessary service calls".  "Thank you again".

Rhonda W

Deerfield, IL

You really live up to your name.  That was great service.  Quick and dependable as always.

Gerri R.

Des Plaines, IL

Glentronics, the manufacturer of the Basement Watchdog, has been working with Jim Feck and Rapid Maintenance and Repair for over 15 years.  Jim has attended several seminars hosted by Glentronics that cover both the installation and features of the Basement Watchdog Systems.  Jim has proven that few people understand and install the Basement Watchdog Systems as well as he does. I recommend Rapid Maintenance to anyone who is looking to have a backup system installed.

Sincerely,  Jeff Schulman

Glentronics Inc.     847-415-6400 ext 15

Our Services

Water Intrusion

Water is always around the outside perimeter of your basement foundation wall. The reason for this is that we sit on a clay base under the topsoil where your foundation is located.img


 Our full line of PHCC Pro Series primary pumps are built to run continuously 24 hours a day, seven days a week, 365 day a year. They are strong and dependable, and when they are used intermittently in a sump application, it extends the life of the pump. img

We are proud to be affiliated with several Northern Illinois area hardware stores. Rapid Maintenance Inc. does installations of main sump pumps and battery back up sump pumps for select stores..



Customer Service

 Please use our site to learn more about our products and services.  Call our free Tech Tip Line 24 hours a day at 847-882-9590 with any questions you may have.


Questions and Answers.
This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.



Read some of the many happy customer and supplier letters












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