Rapid Maintenance

The answers to basement water problems

No one knows sump pumps better than we do, no other company is better equipped to provide the specialized parts and service you may need.

      847-882-9590  24 hour Tech Support

Rapid Mainenance Question And Answer

QUESTION: Do I need a back up sump pump?

 ANSWER: Everyone in the Chicago land area should have a battery powered back up sump pump. Chicago is the sump pump capitol of the United States. More pumps are sold here than anywhere else in the country.

 QUESTION: Can I just use a whole house generator for protection?

 ANSWER:  You could…but if you do, there will be no protection against your primary sump pump failing. All primary sump pumps fail. It is a matter of when, not if.

 QUESTION: Can I just use my back up as my primary sump pump?

 ANSWER: You could…but if you do, there will be no protection against your back up pump sucking in unwanted debris and failing. If the goal is not to flood, two pumps are much better than one!

 QUESTION: Can Rapid Maintenance supply us with a battery that doesn’t always need distilled water added?

 ANSWER:  Yes. We use a battery that is a 200 amp dual purpose battery that is low maintenance and low gas emission. The battery actually traps the low amount of gas emitted and rehydrates the battery. It should only need distilled water added every two to three years!

 QUESTION:  How long should my battery last?

 ANSWER: We recommend changing your battery every 4-5 years. A battery is a very cheap source of back up energy and you wouldn’t want to fall short in operating time.

 QUESTION:  Are these types of products unreasonably expensive?

 ANSWER:  Absolutely not. If the typical homeowner carries a flood insurance policy, in most cases you will have a $1000.0 deductible. And most insurance companies will drop your coverage if you flood twice in five years. Back up sump pumps as a rule are anywhere from $600.00 to $1000 installed complete.


Our Services

Water Intrusion

Water is always around the outside perimeter of your basement foundation wall. The reason for this is that we sit on a clay base under the topsoil where your foundation is located. img


 Our full line of PHCC Pro Series primary pumps are built to run continuously 24 hours a day, seven days a week, 365 day a year. They are strong and dependable, and when they are used intermittently in a sump application, it extends the life of the pump. img

We are proud to be affiliated with several Northern Illinois area hardware stores. Rapid Maintenance Inc. does installations of main sump pumps and battery back up sump pumps for select stores..



Customer Service

 Please use our site to learn more about our products and services.  Call our free Tech Tip Line 24 hours a day at 847-882-9590 with any questions you may have.


Questions and Answers.
This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.



Read some of the many happy customer and supplier letters







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